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At SJ Heritage, we strive to provide a seamless booking experience for our guests. Please review our cancellation and refund policy carefully before making a reservation.<\/p>

Check-in & Check-out Policy<\/b><\/p>

Standard Check-in Time: 12:00 PM (IST)<\/b><\/li>
Standard Check-out Time: 11:00 AM (IST)<\/b><\/li>
Early check-in and late check-out requests are subject to room availability and may incur additional charges.<\/li><\/ul>
Individual Booking Cancellation Policy<\/b><\/p>
Cancellation More Than 3 Days Before Arrival: <\/b>Reservations cancelled at least 3 days prior to the arrival date<\/b> will not incur any cancellation charges.<\/li>
Cancellation Within 3 Days of Arrival: <\/b>For cancellations made within 3 days before arrival<\/b>, a retention charge equivalent to one night\u2019s room tariff<\/b> will be applicable.<\/li>
Cancellation Within 24 Hours of Check-in: <\/b>No refund will be provided for cancellations made within 24 hours of the scheduled check-in time<\/b>.<\/li><\/ul>
No-Show Policy<\/b><\/p>
In case of a no-show without prior intimation, the booking amount may be retained as per the applicable cancellation policy.<\/p>
Refund Policy<\/b><\/p>
A 50% refund<\/b> of the booking amount will be processed if the reservation is cancelled more than 24 hours before check-in<\/b>, subject to applicable retention charges.<\/li>
No refund will be applicable for cancellations made within 24 hours of check-in<\/b>.<\/li>
Eligible refunds will be processed through the original mode of payment within the standard banking timeline.<\/li><\/ul>
Group Booking Cancellation Policy (5 Rooms or More)<\/b><\/p>
Group reservations involving 5 rooms or more<\/b> must be cancelled at least 15 days prior to the arrival date<\/b>.<\/li>
Cancellations made within 15 days of arrival may attract cancellation charges up to 100% of the total booking value for the entire length of stay<\/b>.<\/li><\/ul>
General Terms<\/b><\/p>
Any specific cancellation terms mentioned in the Reservation Confirmation will supersede this policy.<\/li>
In situations not specifically covered above, standard hotel and hospitality industry policies shall apply.<\/li>
Management reserves the right to modify these policies without prior notice.<\/li><\/ul>
Contact Us<\/b><\/p>
For any booking-related assistance, cancellation requests, or refund queries, please contact:<\/p>
Email:<\/b> heritage@sjhotels.in<\/a><\/u><\/span>
Phone:<\/b> +91 6372752094<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t<\/body>","protected":false},"excerpt":{"rendered":"
At SJ Heritage, we strive to provide a seamless booking experience for our guests. Please review our cancellation and refund policy carefully before making a reservation. Check-in & Check-out Policy Standard Check-in Time: 12:00 PM (IST) Standard Check-out Time: 11:00 AM (IST) Early check-in and late check-out requests are subject to room availability and may […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-5033","page","type-page","status-publish","hentry"],"yoast_head":"\nCancellation & Refund Policy - My Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sjhotels.in\/heritage\/cancellation-refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cancellation & Refund Policy - My Blog\" \/>\n<meta property=\"og:description\" content=\"At SJ Heritage, we strive to provide a seamless booking experience for our guests. 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