{"id":5058,"date":"2026-05-30T10:01:29","date_gmt":"2026-05-30T10:01:29","guid":{"rendered":"https:\/\/sjhotels.in\/heritage\/?page_id=5058"},"modified":"2026-05-30T10:04:58","modified_gmt":"2026-05-30T10:04:58","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/sjhotels.in\/heritage\/terms-conditions\/","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"\t\t
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Terms & Conditions<\/h2>

Welcome to the official website of Hotel SJ Heritage, Patia, Bhubaneswar. By accessing this website, making a reservation, or using any of our services, you agree to comply with and be bound by these Terms & Conditions.<\/p>

If you do not agree with any part of these terms, please refrain from using this website or proceeding with any booking.<\/p>

About Hotel SJ Heritage<\/h2>

Hotel SJ Heritage is a hospitality property located in Patia, Bhubaneswar, offering comfortable accommodations, event spaces, and hospitality services for business and leisure travelers.<\/p>

All reservations, services, and interactions made through this website are governed by these Terms & Conditions.<\/p>

Booking & Reservations<\/h2>
  • All bookings are subject to room availability and confirmation by Hotel SJ Heritage.<\/li>
  • Guests must provide accurate and complete information at the time of reservation.<\/li>
  • The hotel reserves the right to refuse or cancel any booking if the information provided is found to be inaccurate, incomplete, or misleading.<\/li>
  • A valid government-issued photo identification is mandatory at the time of check-in.<\/li>
  • Check-in and check-out timings shall be as per the hotel\u2019s prevailing policy.<\/li>
  • Special requests are subject to availability and cannot be guaranteed.<\/li><\/ul>

    Pricing & Payments<\/h2>
    • Room rates and service charges displayed on the website are subject to change without prior notice.<\/li>
    • Applicable taxes and government levies will be charged as per prevailing regulations.<\/li>
    • Full or partial advance payment may be required to confirm a reservation.<\/li>
    • Promotional packages, special offers, and discounted rates may carry additional terms and conditions.<\/li><\/ul>

      Cancellation & Refund Policy<\/h2>

      All cancellations and refunds shall be governed by the Hotel SJ Heritage Cancellation Policy.<\/p>

      This may include:<\/b><\/p>

      • Free cancellation within the specified period.<\/li>
      • Retention charges for late cancellations.<\/li>
      • No-show charges where applicable.<\/li>
      • Special cancellation conditions for group bookings and promotional offers.<\/li><\/ul>

        Guests are advised to review the Cancellation Policy page or their booking confirmation for complete details.<\/p>

        Guest Responsibilities & Conduct<\/h2>

        Guests agree to:<\/b><\/p>

        • Use hotel rooms, facilities, and services responsibly.<\/li>
        • Respect fellow guests, hotel staff, and hotel property.<\/li>
        • Follow all safety, security, and hygiene guidelines.<\/li><\/ul>

          The following activities are strictly prohibited:<\/b><\/p>

          • Damage to hotel property.<\/li>
          • Illegal or unlawful activities.<\/li>
          • Excessive noise, disturbance, or nuisance.<\/li>
          • Misuse of hotel facilities and services.<\/li>
          • Bringing unauthorized guests into hotel rooms.<\/li><\/ul>

            Failure to comply with hotel policies may result in refusal of service, immediate eviction, or cancellation of the reservation without refund.<\/p>

            Intellectual Property Rights<\/h2>

            All content available on this website, including text, images, graphics, logos, trademarks, designs, and branding materials, is the exclusive property of Hotel SJ Heritage or its licensors.<\/p>

            No content may be copied, reproduced, modified, distributed, or used without prior written permission.<\/p>

            Website Usage<\/h2>

            By using this website, you agree not to:<\/b><\/p>

            • Attempt unauthorized access to any part of the website or its systems.<\/li>
            • Use the website for fraudulent or unlawful purposes.<\/li>
            • Upload, transmit, or distribute harmful software, viruses, or malicious content.<\/li>
            • Interfere with the website\u2019s functionality or security.<\/li><\/ul>

              Hotel SJ Heritage reserves the right to restrict or terminate access to users found violating these conditions.<\/p>

              Limitation of Liability<\/h2>

              While every effort is made to ensure the accuracy of information on this website, Hotel SJ Heritage provides the website and services on an \u201cas available\u201d basis.<\/p>

              The hotel shall not be responsible for:<\/b><\/p>

              • Temporary website downtime or technical issues.<\/li>
              • Errors or omissions in content, pricing, or descriptions.<\/li>
              • Losses, damages, delays, or inconvenience arising from the use of the website or hotel services.<\/li>
              • Circumstances beyond the reasonable control of the hotel.<\/li><\/ul>

                Guests are advised to verify booking details before confirming reservations.<\/p>

                Third-Party Booking Platforms<\/h2>

                Reservations made through online travel agencies or third-party booking platforms are subject to the respective platform\u2019s terms and conditions in addition to those of Hotel SJ Heritage.<\/p>

                The hotel shall not be responsible for disputes arising from bookings made through third-party websites.<\/p>

                Right to Refuse Service<\/h2>

                Hotel SJ Heritage reserves the right to:<\/b><\/p>

                • Refuse accommodation or services.<\/li>
                • Cancel reservations.<\/li>
                • Remove guests from the premises.<\/li><\/ul>

                  Such actions may be taken in cases involving policy violations, security concerns, disruptive behavior, fraudulent activities, or circumstances affecting the safety and comfort of guests and staff.<\/p>

                  Changes to Terms & Conditions<\/h2>

                  Hotel SJ Heritage reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice.<\/p>

                  Continued use of the website or hotel services after any changes constitutes acceptance of the revised Terms & Conditions.<\/p>

                  Governing Law<\/h2>

                  These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.<\/p>

                  Any disputes arising from the use of this website, reservations, or hotel services shall be subject to the exclusive jurisdiction of the courts of Bhubaneswar, Odisha.<\/p>

                  Contact Information<\/h2>

                  For any questions regarding these Terms & Conditions, reservations, or hotel services, please contact:<\/p>

                  Hotel SJ Heritage<\/b><\/p>

                  Email: heritage@sjhotels.in<\/b><\/p>

                  Phone: +91 63727 52094<\/b><\/p>

                  Our team will be happy to assist you.<\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t<\/body>","protected":false},"excerpt":{"rendered":"

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